Frequently Asked Questions

What equipment do I need to use the online-4-free services?

All you need is a PC, laptop, PDA or mobile phone with either a Wi-Fi certified network card or with Wi-Fi already built-in.

Can I mix and match Wi-Fi components, or is it better to stay with a single manufacturer?

As long as the components are Wi-Fi certified, you can combine components from any manufacturer together.

Can I use any operating system?

All operating systems that run on PCs, laptop computers and PDA's are supported as long as a standard internet browser is installed.

How much does it cost?

Please visit our Paid Packages section for current pricing details.

How do I connect to online-4-free?

Launch your browser at any point along the designated coverage map and this will take you to our home page. Then, choose Free or Paid and follow the instructions. For more detailed instructions on connecting to our network, please see our Connection guide.

Is there a download limit?

Yes, depending on the service you select. See our Paid Packages section for more details.

Can I access my POP3 email on the online-4-free.com network?

Yes, we allow access to your POP3 email on our network. For detailed instructions on setting up your email client, please see our Email guide.

What about sending and receiving large files?

online-4-free.com is a fast wireless broadband service, which will enable users to send and receive large files which would take much longer on other wireless services, such as 3G and BlackBerry. Very large file transfers are subject to our acceptable usage policy.

I want to do my internet banking and shop online with my credit cards using secure shopping internet sites?

Once logged on, you simply use the service like any normal internet connection. Just ensure that any sites that you are visiting are secure. Look for the small padlock key in the bottom right hand corner of the web page, which shows that the site is using SSL technology for encryption.

How do I connect to my company network?

Once you've successfully logged onto online-4-free.com, you'll need to comply with your company's protocols for remote access to their equipment. This may include using Virtual Private Network (VPN) software on your equipment, which is supported by online-4-free.com.